NrityaBook

Legal

Privacy Policy

Last updated: 14 October 2026 · Effective: 14 October 2026

In short

1. Who we are

NrityaBook is a product of NEOWISE PTE. LTD. ("NEOWISE", "we", "us"), a company registered in Singapore. This policy explains how we collect, use, disclose and protect personal data when you use NrityaBook, including the website, the editor, published programmes, the guestbook and the keepsake PDF. It should be read together with our Terms of Service.

We handle personal data in line with Singapore’s Personal Data Protection Act 2012 (PDPA).

2. Who this policy covers

3. What we collect

From customers

From guests

Collected automatically

We do not use advertising, analytics or tracking cookies.

4. How we use it

We do not use your programme content or guests’ wishes to train AI models, and we do not send marketing emails unless you have agreed to receive them.

5. Who can see your programme

6. Photos, names and children

Programmes often feature young dancers. NrityaBook is meant to be used by adults: a parent, guardian, teacher or adult performer. If you add someone else’s name or photo, especially a child’s, you must have their permission, or their parent’s or guardian’s. We do not knowingly collect personal data directly from children under 13. If you believe a child’s details were added without permission, contact us and we will remove them promptly.

7. Service providers we use

We share data only with the providers that run NrityaBook for us, and only for that purpose:

ProviderWhat they do
CloudflareHosting, file storage for photos and music, and secure delivery of the website
UpstashOur database (programme details, wishes, payment records), hosted in Singapore
StripePayment processing (card, Apple Pay, Google Pay, PayNow)
ResendSending emails such as your private links and reminders
Google FontsLettering used on the website and programmes; your browser fetches font files from Google
Google MediaPipe (via jsDelivr)The “use my own dance photo” QR design downloads a person-detection model to your browser. Your photo is processed on your own device and is never sent to us or to Google

We may also disclose personal data if required by law, to protect the rights and safety of our users or the public, or as part of a sale or reorganisation of our business, in which case this policy continues to apply.

8. Data stored outside Singapore

Some of our providers store or process data in other countries (for example, Cloudflare delivers the site from servers around the world). Where we transfer personal data out of Singapore, we use providers that protect it to a standard comparable to the PDPA.

9. How long we keep it

WhatHow long
Unpaid drafts and their photosDeleted 45 days after the last edit
Published programmesOnline for the year you paid for, plus any extra years you add
Photos, music and wishesDeleted 30 days after the programme’s time online ends
Programme text (names, venue, items)Removed 30 days after the programme’s time online ends
Payment record, email and link nameKept as part of our business and tax records, as the law requires. The link name stays reserved so no one else can reuse it.
Anti-spam counters (IP address)Expire on their own, at most after 60 days

Copies you download yourself, such as the keepsake PDF or the offline copy, stay with you and are not affected.

10. Your browser

The editor uses your browser’s local storage to remember which programme you were working on and where you left off. Programmes may remember whether you turned the music on or off. This stays on your device; you can clear it in your browser settings at any time.

11. Keeping data safe

We use encrypted connections (HTTPS), store private keys only in scrambled form, limit who can access our systems, and check every upload is a real photo or audio file. No system is perfectly secure, so please keep your editing and admin links private: anyone who has them can change or moderate your programme.

12. Your rights

You may ask us to:

Customers can edit their programme and remove wishes themselves using their private links. For anything else, email us. We will respond within 30 days.

13. Changes to this policy

We may update this policy from time to time. We will post the new version on this page and change the “Last updated” date. If the changes are significant, we will let customers with live programmes know by email.

14. Contact us

For questions, requests or complaints about privacy, contact our Data Protection Officer:

NEOWISE PTE. LTD., Data Protection Officer

60 Paya Lebar Road, #06-28 Paya Lebar Square, Singapore 409051

Email: neowise.helpdesk@gmail.com

WhatsApp: +65 8363 6240

If you are not satisfied with our response, you may contact the Personal Data Protection Commission of Singapore.

15. Governing law

This policy is governed by the laws of Singapore.